ForkLift Support
If you need help with using ForkLift, please first consult our wiki pages and support forums where you will find an abundance of ready information on any number of issues.
If you’re the first to come across a certain problem, and thus find no information in either the wiki, or previous forum threads, you are welcome to post your own thread in the forums, and we will respond to you.
Feature Requests
Sending us your suggestions and ideas is not only welcome, but is warmly encouraged, and we have therefore dedicated a section of our forum to the purpose of discussing these inputs. Add your voice to a particular feature suggestion or post your own!
Email us
If for whatever reason you prefer to just write us an email, you can reach us at supportATbinarynightsDOTcom
Reporting Bugs
We rely heavily on these reports, many thanks for taking the time to submit them. They allow us to respond quickly to problems, and keep ForkLift the reliable workhorse you like it to be.
In your reports, please take care to include the following information:
- What are the steps required to make the error occur? We need to be able to reproduce it.
- What error messages did you get? Please include all of them. In general, provide as much detail as possible, FTP server version, device type or anything that might be relevant, so we can easily identify the problem.
- Please always include a crash report, or a sample if ForkLift crashed or you experienced a hang.
- If you think that ForkLift displays unexpected/faulty behavior, please describe what did you expect to happen and what happened instead?